Refund policy

Because each artwork is made to order and/or individually framed specifically for the collector, all sales are final. Returns or cancellations are not accepted once an order has been placed. By placing an order, you expressly acknowledge and agree to these terms as a collector. This does not affect your statutory rights in the unlikely event that an artwork arrives damaged or is not as described.

Damages and Issues

If your artwork arrives damaged or incorrect, please let me know right away.
Send an email to adam@adambiernatstudio.co.uk within 7 days of delivery (as confirmed by the carrier’s delivery record), along with photos of the damage and both the inner and outer packaging.

Once all required information has been received, a replacement will be issued at no cost.

Lifetime Fade Warranty

All artworks are covered by a Lifetime Fade Warranty. Your artwork is guaranteed not to visibly fade under normal display conditions.

If your piece ever shows signs of visible fading under those conditions, simply reach out — I will replace it at no cost to you.

Normal display conditions mean:

The artwork is displayed indoors, in a residential or commercial interior.
It is not exposed to direct, prolonged sunlight (such as hanging in front of or directly opposite uncovered windows with strong sun exposure).
It is not exposed to excessive heat, humidity, or moisture.
It is not displayed outdoors or in unconditioned spaces (such as bathrooms without ventilation, saunas, or pool areas).

Exchanges

I don’t offer exchanges.

Cancellations

All artworks are made to order and enter production immediately after an order is placed. For this reason, orders cannot be cancelled once submitted.

Last updated: January 23, 2026